Terms and Conditions

These Terms and Conditions ("Terms," "Agreement") govern your access to and use of Cont3xt.dev's services, including our website, web application, MCP server, APIs, and related services (collectively, the "Service"). This Agreement is between you ("you," "your," or "User") and Cont3xt.dev ("we," "us," "our," or "Company").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

By creating an account, accessing the Service, or using any features of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.

2. Description of Service

Cont3xt.dev is a knowledge management platform designed to provide universal team context to AI coding assistants. The Service allows you to:

• Create, store, and manage rules, architectural decision records (ADRs), and prompts
• Integrate with AI coding assistants via Model Context Protocol (MCP)
• Share knowledge across team members
• Connect with third-party services like GitHub
• Access analytics and usage insights
• Use our APIs and developer tools

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, for any reason.

3. Account Registration and Eligibility

3.1 Eligibility

To use the Service, you must:

• Be at least 16 years of age (or the minimum age of consent in your jurisdiction)
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable law
• Provide accurate, current, and complete information during registration

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that your account information is accurate and up to date

We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Types

• Individual Accounts: For personal use by a single user
• Team Accounts: For organizations with multiple team members sharing knowledge
• Enterprise Accounts: For large organizations with custom requirements

4. Subscription Plans and Payments

4.1 Plans and Pricing

We offer various subscription plans (Free, Pro, Team, Enterprise) with different features and limitations. Current pricing is available on our website at cont3xt.dev.

4.2 Billing

• Billing Cycle: Subscriptions are billed monthly or annually in advance
• Payment Method: You must provide valid payment information for paid plans
• Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Failed Payments: If payment fails, we may suspend or terminate your access to paid features

4.3 Free Trials

We may offer free trials for certain plans. At the end of the trial period, you will be charged the applicable subscription fee unless you cancel before the trial ends.

4.4 Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of the initial purchase. Refunds are not available for renewals, annual subscriptions (after 30 days), or Enterprise plans (subject to separate agreements).

4.5 Price Changes

We reserve the right to change our pricing at any time. Price changes will not affect your current billing cycle but will apply to subsequent renewals. We will provide at least 30 days' notice of material price increases.

4.6 Taxes

All fees are exclusive of applicable taxes (including VAT, GST, sales tax). You are responsible for paying all applicable taxes unless you provide a valid tax exemption certificate.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with all applicable laws and regulations.

5.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service to transmit malware, viruses, or malicious code
• Attempt to gain unauthorized access to the Service or related systems
• Reverse engineer, decompile, or disassemble any part of the Service
• Scrape, crawl, or use automated tools to access the Service without permission
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Impersonate any person or entity or misrepresent your affiliation
• Upload or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
• Infringe upon intellectual property rights of others
• Use the Service to spam, phish, or distribute unsolicited communications
• Sell, resell, or commercially exploit the Service without authorization
• Share your account credentials with others (except as authorized for Team accounts)
• Create multiple accounts to evade plan limitations
• Use the Service in a way that exceeds reasonable usage limits or degrades performance for others

5.3 Consequences of Violations

Violations of this Acceptable Use Policy may result in:

• Immediate suspension or termination of your account
• Removal of violating content
• Legal action and liability for damages
• Reporting to law enforcement authorities

6. User Content

6.1 Your Content

You retain all ownership rights to the content you create, upload, or store using the Service ("User Content"), including rules, ADRs, prompts, and other materials.

6.2 License to Us

By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, adapt, publish, and display your User Content solely for the purposes of:

• Providing and improving the Service
• Backing up and securing your data
• Complying with legal obligations
• Enforcing these Terms

This license ends when you delete your User Content or terminate your account, except where retention is required by law or for legitimate business purposes.

6.3 Responsibility for User Content

You are solely responsible for your User Content and the consequences of posting or sharing it. You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate these Terms or applicable law
• Your User Content does not infringe upon the rights of others

6.4 Team Content

For Team and Enterprise accounts, content may be shared among team members. By sharing content with your team, you acknowledge that team administrators and authorized team members can access, modify, and delete shared content.

6.5 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to compensate you. You hereby assign all rights in such feedback to us.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to software, code, designs, text, graphics, logos, and trademarks) are owned by Cont3xt.dev and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes.

7.3 Restrictions

You may not:

• Copy, modify, or create derivative works of the Service
• Distribute, sell, lease, or sublicense the Service
• Remove or modify any proprietary notices
• Use our trademarks without written permission

7.4 API and Integrations

If you use our API or create integrations, you must comply with our API Terms of Use and technical documentation. We reserve the right to rate-limit or revoke API access at any time.

8. Third-Party Services and Integrations

The Service may integrate with third-party services (GitHub, Slack, AI coding assistants, etc.). Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for:

• The availability, functionality, or content of third-party services
• Any loss or damage resulting from your use of third-party services
• Data practices of third-party services

We may disable integrations or cease supporting third-party services at any time without notice.

9. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Service Availability and Modifications

10.1 Service Availability

We strive to provide reliable Service availability but do not guarantee uninterrupted or error-free operation. The Service may be unavailable due to:

• Scheduled maintenance (with advance notice when possible)
• Emergency maintenance
• Technical difficulties or failures
• Third-party service disruptions
• Force majeure events

10.2 Service Level Agreement (SLA)

Enterprise customers may be entitled to SLA credits as specified in their separate Enterprise Agreement. Free, Pro, and Team plans do not include SLA guarantees.

10.3 Modifications to Service

We reserve the right to:

• Modify, suspend, or discontinue any feature of the Service
• Impose usage limits or restrictions
• Change technical requirements
• Update APIs and integrations

We will provide reasonable notice of material changes that negatively impact your use of paid features.

11. Term and Termination

11.1 Term

These Terms remain in effect as long as you use the Service or maintain an account.

11.2 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Termination does not entitle you to a refund except as specified in our refund policy.

11.3 Termination by Us

We may suspend or terminate your account immediately without notice if:

• You violate these Terms or our Acceptable Use Policy
• Your account is inactive for more than 12 months (for free accounts)
• You fail to pay fees when due
• We are required to do so by law
• Continuing to provide the Service would pose a security risk or legal liability

11.4 Effect of Termination

Upon termination:

• Your right to access and use the Service immediately ceases
• We may delete your User Content according to our data retention policy
• You remain liable for all fees incurred prior to termination
• Provisions that by their nature should survive (liability, indemnification, dispute resolution) will continue to apply

11.5 Data Export

You are responsible for exporting your data before termination. We provide data export functionality in your account settings. After account deletion, we retain data only as described in our Privacy Policy.

12. Disclaimers and Warranties

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You may have additional rights that vary by jurisdiction.

13. Limitation of Liability

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Cont3xt.dev, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

• Your use of or access to the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your User Content
• Any misrepresentation made by you

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of these claims.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at legal@cont3xt.dev to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

15.2 Binding Arbitration

If we cannot resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration, except that either party may seek injunctive relief in court for infringement of intellectual property rights.

Arbitration will be conducted by a single arbitrator under the rules of [Arbitration Organization] and will take place in [Location/Jurisdiction]. The arbitrator's decision will be final and binding.

15.3 Class Action Waiver

YOU AND CONT3XT.DEV AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

15.4 Exceptions

Notwithstanding the above, either party may bring a claim in small claims court if it qualifies.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the courts located in [Your Jurisdiction].

17. Export Compliance

The Service may be subject to export control laws and regulations. You agree not to export, re-export, or transfer the Service or any technical data derived from the Service in violation of applicable export laws.

18. Government Users

If you are a government entity or using the Service on behalf of a government entity, the Service is a "Commercial Item" as defined in FAR 2.101 and is provided subject to these Terms as a "Commercial Computer Software" and "Commercial Computer Software Documentation."

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any separate Enterprise Agreement (if applicable), constitute the entire agreement between you and Cont3xt.dev regarding the Service and supersede all prior agreements and understandings.

19.2 Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through a prominent notice on the Service. Continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

19.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

19.4 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

19.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision is void.

19.6 Relationship

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Cont3xt.dev.

19.7 Force Majeure

We will not be liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

19.8 Survival

Provisions that by their nature should survive termination (including but not limited to intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution) shall survive termination of these Terms.

19.9 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to legal@cont3xt.dev. Notices are deemed received when sent to the correct email address.

19.10 Language

These Terms are written in English. Any translated versions are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

21. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.